Medical Outline

Patient self-service kiosks are being used with increasing frequency in hospital ambulatory settings and emergency departments. These interactive kiosks perform a variety of self-service tasks such as patient check-in, collection of copayments, and providing directions. They can speed up the process for patients and relieve the workload from registration personnel, who are then able to help patients with more complicated registration or payment needs. Compared to other technologies, patient kiosks are relatively easy to implement, require a small investment, and can be deployed selectively to the departments that are likely to benefit from their use.

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